Guided by its User First strategy, Tourego is the market leader for consumer-centric innovation in the industry, being the first in market to launch a fully digital solution in 2018.
The Singapore-based pioneer removes all traces of paper from the tax refund process, allowing a seamless user journey from retail point to departure at Changi Airport through its mobile check-out function. Tourists can enjoy the convenience of applying for their refunds, completing necessary declarations and receiving refunds within the space of their mobile application.
More than just a tax refund solution, Tourego is also a handy travel guide offering useful references on Singapore’s latest shopping tips and dining offers. Tourego connect its extensive network of retail partners to an international community of travellers.
Within Tourego’s eco-system, partners enjoy immediate access to global user reach, big data analytics and ability for API integrations for flexibility and modularity in business-to-business collaborations.
Approved by the Inland Revenue Authority of Singapore, Tourego owns the patent for mobile tax refund technology. It is a certified PCI-DSS provider, assessed for Personal Data Protection Act and IT-audited by Deloitte. Tourego is supported by Singapore Tourism Board, UnionPay International to deliver the end-to-end refund journey, ICBC, Mastercard, Info-Communications Media Development Authority and Singapore Changi Airport, among others.
Tourego’s global foot print covers Singapore, Mainland China, Japan, France and the United Kingdom with plans for further expansion.